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Let's catch up with alumnus Jeroen Eijsten | 03 juli 2017

We met with Jeroen Eijsten (F-1992) while examining final projects at Hotel Management School Maastricht and asked him about his career.

How did you end up in your current job?

After I graduated from University I have always been passionate about food and retail. Starting as a hospitality consultant I decided to switch to the supermarket business. After 10 years at Ahold in different roles and 5 years at C1000 I decided to enter the foodservice business at Compass. Seemed to be the ideal combination of retail and hospitality. Servings guests instead of customers. After I while I started to miss the specific retail dynamics and switched to my current position as Marketing & Format Director at Xenos.

Where do you see yourself in 5 years' time?

In these times of continues changes I really do not dare to predict where I see myself in 5 years from now. But I will try to answer the question. In 5 years time I would love to be able to live in both Italy and Holland and swap locations throughout the year. Life is too short not to enjoy la dolce vita. This implies that I would need to have a more consultant type of role instead of a board function. So maybe different consulting roles in retail and foodservice. I would be very happy if I would be able to help organisations and people to improve by sharing all my experiences.

Do you have tips for the current Hotello?

You all do have so much ‘luggage’ to be successful! Especially the communication skills, the ability to listen and the willingness to serve are – at least to my opinion – critical success factors for future leaders. The best tip therefore would be to develop these compentencies even further and always try to remain as authentic as possible. That’s the only way to really be independent. I have promised myself always to be in charge of my own destiny and this implies that I have to be as independent as possible.

Anything else you would like to share?

It’s a great privilege to be able to give something back to the Hotelschool about 25 years after I graduated. In my role as examiner of the projects or as a speaker at the Funda graduation.  These occasions always confirm to me that the Hotelschool really is a unique education of which we all can and must be very proud.


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